IPA Convex is committed to take our customer privacy seriously. We shall implement reasonable measures to :
safeguard the security and confidentiality of the individual data we collect;
limit the collection of data to the minimum required to provide better service;
allow only authorised personnel to access the data;
not disclose or share the collected data with external parties unless it is required by law or any lawful request from any enforcement agencies or we have previously informed you
In order to provide better service to our customers, we may collect certain information when our customers register with us or communicate with us. In the process, we may also collect personal information of individual contact persons of companies or their employees. As indicated in the enquiry form and registration form, there are information which are mandatory and voluntary.
The purposes of our data collection toward our customers include :
Processing of exhibition participation application in our events
Processing of visiting application in our events, including those of request for invitation letter for visa application
Providing analysis, research and audit to achieve effective customer insights for better service
Promoting and informing our customers of our trade exhibitions and business events which may benefit them
Marketing of our services and/or products to relevant customers
When required, facilitating legal proceedings, including collection of outstanding dues
We may use customers’ data to conduct direct marketing in regards with the promotion and publicity efforts of our trade exhibitions and business events. Our direct marketing activities may be conducted through telephone calls, postal mailings, fax services, emails, and other possible and reasonable means of communication.
Our customers’ data is kept confidential and only accessible by authorised personnel. We urged all our customers to never share or disclose any User ID or Password given by us, when applicable, to anyone. Please note that the customers are responsible for all activities, placement of orders taking place under their User ID and Password
Customers may request for correction of data to us. Communication of such request should be addressed to : email@example.com