Privacy Policy

IPA Convex is committed to take our customer privacy seriously. We shall implement reasonable measures to :

  • safeguard the security and confidentiality of the individual data we collect;

  • limit the collection of data to the minimum required to provide better service;

  • allow only authorised personnel to access the data;

  • not disclose or share the collected data with external parties unless it is required by law or any lawful request from any enforcement agencies or we have previously informed you

Data Collection

In order to provide better service to our customers, we may collect certain information when our customers register with us or communicate with us. In the process, we may also collect personal information of individual contact persons of companies or their employees. As indicated in the enquiry form and registration form, there are information which are mandatory and voluntary.

Purpose of Data Collection

The purposes of our data collection toward our customers include :

  • Processing of exhibition participation application in our events

  • Processing of visiting application in our events, including those of request for invitation letter for visa application

  • Providing analysis, research and audit to achieve effective customer insights for better service

  • Promoting and informing our customers of our trade exhibitions and business events which may benefit them

  • Marketing of our services and/or products to relevant customers

  • When required, facilitating legal proceedings, including collection of outstanding dues

Direct Marketing

We may use customers’ data to conduct direct marketing in regards with the promotion and publicity efforts of our trade exhibitions and business events. Our direct marketing activities may be conducted through telephone calls, postal mailings, fax services, emails, and other possible and reasonable means of communication.

Cookies

When our customers browse our website, cookies may be stored in their computer’s hard drive. We use cookies to personalise their use of our website and to operate the service areas. Our customers may opt to not accept cookies, however, some functionality may be unavailable due to this.

Security

Our customers’ data is kept confidential and only accessible by authorised personnel. We urged all our customers to never share or disclose any User ID or Password given by us, when applicable, to anyone. Please note that the customers are responsible for all activities, placement of orders taking place under their User ID and Password

Hyperlinks

Our websites may include links to external sites including sites of our partners, supporters, third parties. Links to those external sites do not constitute or imply any endorsement of such sites (or any products or services offered thereon) by us or any warranty or guarantee of any information provided thereon. We disclaim and exclude any responsibility or liability for any external site for which a link is provided and this Privacy Policy shall not apply to any such site. Customers should refer to the privacy policies of other sites.

Changes

Any changes of this Privacy Policy shall be updated in this area of the website from time to time whenever available and shall be effective immediately upon posting date.

Correction of Data

Customers may request for correction of data to us. Communication of such request should be addressed to : marketingipa@dyandra.com